Support
Support, plainly.
One game, one inbox, and a list of the things people ask most. If your question is not here, write to us and we will answer it properly.
Most questions about Forsihockey have short answers, largely because the site is small and does very little on your behalf. Start here; if nothing below fits, the email address underneath reaches a person.
Frequently asked
Does Coldstreak Roulette cost anything?
No, and it cannot. There is no coin store, no subscription, and no payment form anywhere on Forsihockey. Every session opens with 2,500 free virtual coins and you can refill the bank as often as you like.
Can I cash out my coins?
No. Virtual coins have no monetary value and cannot be withdrawn, redeemed, traded, gifted, or converted into money, goods, or credit. They exist only to keep score inside the browser tab.
Why did my balance reset?
That is by design. The game holds its whole state in the page, so reloading, navigating away, or closing the tab starts a fresh session at 2,500 coins. Nothing is saved to a server or to your device.
Do I need an account?
No. There is no sign-up, no login, and no email required. Open the page and the wheel is already playable.
How are results decided?
Each spin picks one of the thirteen pockets with equal probability using your browser's built-in random number generator. There is no server involved, no streak logic, and no adjustment based on how your session has gone.
Is pocket 0 different from the others?
Only in how it pays. Pocket 0 clears every outside call — Ice, Graphite, Low, and High all lose when it lands — but you can back it straight like any other number for the same 12× return.
Can I play on a phone?
Yes. The table reflows to a single column on narrow screens and every control is sized for touch. The wheel animation is the same on mobile as on desktop.
Can I play without a mouse?
Yes. Tab reaches every stake chip, call, and numbered pocket; Enter or Space activates the focused one. Pressing S spins and R refills the coin bank from anywhere on the page.
The wheel spin makes me queasy. Can I turn it off?
Turn on the reduce-motion setting in your operating system's accessibility preferences. Coldstreak Roulette reads it and delivers the result almost instantly instead of running the long slowdown.
Is this real gambling?
No. Forsihockey is a social casino for entertainment purposes only. There is no real-money wagering and no opportunity to win real money or prizes. Success here does not indicate future success at real-money gambling — see our responsible play page for why that distinction matters.
Who can play?
Adults aged 18 and over, anywhere the site is accessible. We ask anyone under 18 to close the page.
Something is broken. How do I report it?
Email us at the address below with your browser, your device, and what you were doing when it went wrong. A screenshot helps more than any description.
Email us
The fastest route, and the only one we monitor. Write to support@forsihockey.com and we reply within two working days — usually the same one.
Include your browser and device if you are reporting a fault. We never ask for payment details, passwords, or identity documents, because we have no use for any of them.
Before you write
A hard refresh clears most oddities — the game keeps nothing between loads, so there is no cached state to fight with. If the wheel will not move, check whether JavaScript is blocked for this domain.
Balance questions are almost always answered by the reset rule: coins are per-session and never carried over.
Worried about your play?
If a session has stopped feeling like entertainment, our responsible play page sets out the signs worth watching and how to take a break.
You can also write to us and we will help you put a site block in place. No questions, no follow-up.